No delivery for four days!

Ordered online on Tuesday 28/4. <br> Was only given option to have earliest delivery on Friday 1/5 between 10am and 1pm. <br> Received an email on Friday at 12 to say order has been processed for delivery. No delivery had been made during scheduled times. <br> Called the call center on Saturday morning only to be told that Eastgate Mall Woolworths hasn't dispatched the package. I was told that the agent woukd investigate and call me back. Didn't receive any call. I called the Eastgate branch myself and spoke to the manager Meryl by lunch time. She called me back to say that uti was closed on Friday so therefore no delivery had been done as I had paid Woolworths to do. Told me delivery would be done on Saturday between 2 and 5pm. No surprise, by yesterday evening at 6pm still no delivery! <br> If I had wanted delivery on Saturday or Sunday I would have indicated so. But I chose Friday as the option was given. I paid for the service and had family expecting the package!!!! This is pathetic customer service Woolworths! Will never shop online from you again.