No delivery!

Ordered food online on Wednesday 9 June for delivery on Thursday 10 June between 2pm and 5pm. Received an email 10 June at 11am that order will be 2hours late. No delivery made on 10 June. Phoned call Centre on Friday 11 June. They let me know that the order will be delivered between 2 and 5pm 11 June. Yet still no delivery. Three E-mails later and still no answer from Woolworths about my order. Phoned the callcenter again. No help, no answers, but they are very willing to cancel my order. No apologies from their side. So I Canceled my order. Now the money will take 3-5 work days to reflect. That is next weekend! I am appalled by the service and repulsed by the way the issue got handled by the callcenter this evening. I have informed everyone I know to not use your delivery service and instead to take their business elsewhere. We are in isolation and we were relying on the order to be delivered. Shame on you Woolworths!