CM
Candice Manilal-Ismail

1 reviews | Active since Aug 2014

24 Jan 2018, 14:03

No Delivery as Yet

very very disappointed with the service from Woolworths . Ordered and paid for my items online , on Friday the 19th of Jan , scheduled delivery was for Tuesday the 23rd of Jan . Waited the entire day , no delivery , no call . Had to call 3 times during the course of today to get relevant correct information pertaining to my delivering . Most of the times I was put on ahold , resulting in me having to hang up . eventually half way through the day , a consultant answered , that let me know that the driver of the delivery company could not find my address on Tuesday afternoon and the delivery is now scheduled for the 25th , no time specified . I don't understand how this is my problem , when the driver never tried to contact me for directions . and now I'm expected to wait a further two more days . Woolworths can you explain , what's the point of picking an allocated delivery time , if it cannot be adhered to .

0
Replies (0)