NO delivery and NO answer at call centre

<p>I had a Woolworths delivery scheduled for 13 February and it has not yet arrived. I called the call centre numerous times over the past 2 days and was placed on hold for 20 minutes at at time. I emailed and submitted a query online and still no response. This is totally unacceptable - at least have the courteousy to keep your customers informed of any delays.</p>