KM
Katelinah M

1 reviews | Active since Dec 2014

23 Oct 2019, 22:57

No customer service and unprofessional staff- Trenary and Country Rosd

I went to Woolworths Eastgate and got no service at all from Witchery and Country Road. The staff members were busy gossiping and unpacking stock not a care in the work for customers. Only one till was opened off which I was 2nd in line. No greetings, no eye contact and no sense of urgency to assist customers. To my Suprise I was on the floor for over 10 minutes looking for my size and picking out a few items, the 3 ladies who were there and could see that I needed assistance just moved to the other corner. What ****ed me off was when a white woman came along, she was greeted immediately asked if she needed any help. Suprise suprise, the black staff members recognize a customer only if they are white. It’s about time Woolworths hire professional sales members who recognize customers as valuable individuals irrespective of their colour or dress code. The staff you currently have at these department is unfriendly, unprofessional and very rude. They scream when calling each other, the other one was singing while I was on the queue. The food section only had 4 tills opened at 17:15 We were on the line for over 15 minutes. The supervisors are clueless by the till points. We as customers deserve better

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