JT
JOHN T

1 reviews | Active since Jun 2009

16 Mar 2016, 12:21

NO CASHIERS IN THE MORNINGS

I was at the Menlyn Mall store at 09h30 and bought soaps that I wanted to pay. I went to the payments counters (kids) to find there is no one there and only one male Woolworths employee who told me to wait. A few other Woolworths staff were there but not helping. The man then went to find cashiers. When he came back with no one, I asked him to call the manager. I had been waiting for over 5 minutes. <br> He dialed someone called William. I continued waiting for William. Eventually a lady came and then proceeded to serve other customers.<br> <br> I asked where William was and when they tried to call him again there was no answer. I the asked him to call the Branch manager. I was told she is not in the store. I said lets go look for William. We found William near the groceries. He said he had been busy with another customer. I explained my complaint and he took me to pay in the grocery section. <br> <br> If Woolworths opens its doors it should make sure it has cashier's available. Otherwise it must have a sign by the cashiers that says CLOSED and refer customers to other cashiers. <br> <br> This repeatedly happens in this store in the morning. Not the 1st or 2nd time!!!

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