AL
Alexa L

1 reviews | Active since Oct 2012

14 Dec 2015, 10:07

NO CARDS!!!

Hi<br> <br> after a call I received more than a months ago finding out if I am interested in applying for a woolworths credit card and account, I app****, upon approval, the call centre agent said that I must send in my payslips and she will send via sms the email address to which I must send my documents. This did not happen. I called a week later for the details, I sent the docs and no one called to let me know that it was received. I called and said I wanted the store cards to be sent to the Northgate branch. Two weeks later I called again, and then I called again because I did not receive any cardS as yet. I do not know what the hold up is and think the service is pathetic, Its been over a month and nothing about my cards, based on this I would like to cancel the credit card (KEEP IT). they have done the ITC check and taken my documents with no delivery of anything. I have to call in all the time where they tell me the same thing (we have received your docs and you are approved) but no card or even anyone calling to say its ready let alone the credit card being couriered! pathetic

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