no assistance

I was under debt review , my debt counselor issued a 17.w letter and failed to reinstate my insurance cover, i issued Woolworths with my retrenchment documents and they failed to assist , its a back an forth between accounts /the debt collecting department and insurance department all feedback is its a debt review account speak to them back and forth with no proper assistance to assist me with the retrenchment claim or to come to some sort of agreement.

Think twice before opening an account