Nice one Woolworths once again you show your incompetence.

So, I had a loan account with Woolworths in 2017, after opening the app that I have on my phone I noted that the loan account had come back again, and this was after settling the outstanding amount and asking them to close it. Now 6 years later after I paid a settlement and have a letter for it, I found out that I owe them money again, well done Woolworths keep up the incompetence its issues like this that show all why your systems are not working. I'm now again waiting for attorneys' letters from them after contacting them and it's still not resolved. Keep it up!!!!!!!!!!!!