New Account application

<p>I app**** for a woolworths account on 29 august 2016 in WIndhoek namibia. The application form indicates that it takes about 2-5 working day. after no word, I emailed the financial service department (SA) on 7th September to find out whether if the account has been opened yet but they never responded to my email. on the 8th I contacted the same department (in SA) via telephone and they said that a lady that deals with namibian applications would call me after a few minutes. Im still waiting until now. its been 14 days. I have never experienced this at any retail before.</p> <p> </p> <p>Why does it take so long assist Namibian branches? </p>