NEVER use Woolworths Dash

NEVER EVER using Woolworths Dash EVER again. Placed an order for 11 items to be delivered as I couldn’t run out to the store. The payment went through and I got a notification stating I should keep my phone close by incase any item is unavailable which I did. When I opened the app to view the status of my order it said CANCELLED 😡 no call no messages in the app nothing. I called the call center and the lovely agent told me she is trying to get hold of the store to see why it was cancelled, these attempts went unanswered and so when my airtime ran out the call dropped and the call center agent called back and STILL had not been able to reach the store. I said well then please change the method to a click and collect to which I was told that I cannot do this and will need to wait 24 hours for a reversal. This is anything but convenient… thanks for nothing Woolworth dash and Sunward Lifestyle centre Woolworths. Not only have you wasted my time, money but also my airtime.