Never ever have a Woolwoths account

I have settled my account last week on Friday, yet I am still waiting on my settlement letter and for my account to be closed. I have just received a sms saying that I didn't pay my account, but I have it on my till slips and my banking account!!!!!! I have been struggling to this for the last year!!! I am tired and frustrated. The worst is its not the staff in the shops. Its the head office! The staff don't know what they are doing and the miss handle your accounts. They don't even have a proper referencing system. They only give you the persons name your talking to and the time you called. <br> <br> Woolworths is the worst place to have an account.