Never again

O what a day! Thinking that I wanted to skip the shops this year I ordered my christmas shopping for Woolworts online. Place my order on 21/12/2017 for delivery on 22/122017. Woolworths promises you that their expert online shoppers wil always send you the freshest goods. O what a lie! Received my goods which most expires on 24/12/2017, some expires 23/12/2017 and I even received something that was past their expiry date. I immediately told the driver that I was not happy with my order and after he phoned customer surface (who also talked to Tygervalley, where the goods came from) I decided that I want to cancel my whole order. Well packing up again and sending the entire order back the driver who again confirmed with the call centre, said that I can return the order and collect a voucher for the value of my purchase at Tygervalley store. No need for me to take everything back. So I went off to Tygervalley Woolworths to collect the voucher. O what a nightmare.... After beeing send to 4 deffirent people and every time having to tell the whole story over again gave them my name and my order number. Stood around for 2 hours in the shop trying to sort this out I eventually talked to Mario from online services. First thing Mario called a different name. I have by then spoken to 3 other people and gave them my details stood for two hours only to find out that they were not even helping me at all. How is that for service? Well Mario assured me that I will get a refund for the total amount that was deducted and that he will immediately send me an email to start the refund process, Well still nothing in my inbox. My online orders still reflects my order as despatched, which I never signed for since I returned everything. I tried calling Tygervalley again but after numerous tries have not been able to get hold of them. I realy am so frustrated with this whole issue. Something which was suppose to be such a help turned into such a nightmare for me.