Negligence on behalf of staff causing bodily harm

Hi,<br> On the 24/04/2015 at approximately 18h20 at the Woolworths at the Cape Twon International Airport, my mom and son (15 months old carried by my mom) were in the Woolworths with me as we needed to buy some toothpaste, toothbrush and fruits.<br> <br> After I had taken the fruits we were heading (the three of us,my mom holding my son) towards the till and as we turned the corner from the refrigerated fruit section my mom was leading, she did not see a shopping basket metal holder had been put in the alley - in a high traffic area- and she fell (while she was holding my son) resulting in my son getting a bruise on his forehead and my mom injuring her shoulder and ankle.<br> <br> Upset I asked for a manager who was never appearing,asked the staff present why the metal basket holder was in a high traffic area and they dismissed my complaint saying \it has always been there"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;64047;36;15;2;0;1;0;0;2;NULL;NULL;NULL;15/04/30 16:35;15/04/30 14:39;still not answering e-mails and empty promises;;headoffice;***;Probably the worse customer service desk i have came across. Was called after my last hellopeter post and promised to be called back the next day. Nothing. 3 e-mails later no response. Seems like spur only responds on hellopeter entries. Pathetic. Such a simple query, such a disregard of any customer service...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;815235;875703;18;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 16:32;15/04/30 14:40;False street address;none;Nicolene de Jongh;***;the above business address is 26 ***tus street George. when i check online i fine a Thembz Villa here and it belongs to someone completely different. i asked the supplier for a guarantee for address and they say look on site. they cant guarantee their address. there phone number is not in George its a 021 number which i cape Town. first time i phoned Nicolene she put the phone down in my ear when i said i will be collecting my goods.<br> BE AWARE THERE ARE LOTS OF ONLINE ****S I NEARLY PAID OUT R5000 TO THIS WOMAN. lucky i saw a complaint on l and did some home work first;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;373053;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 16:29;15/04/30 14:44;Pathetic Service;;Tumelo;***;We order McDonald as we were hosting a farewell for our colleagues on 30/04/2015 we order 12H45 we waited for order we never get any joy we ask to speak to the Manager we were told is Brian i waited on the phone for him for 15 Minuets to 20 i wanted to speak to any Manger as i now is more that one Manager.on Duty and no one is bothered to call us to find out if we receive our order or not, we only receive our order at 16H00 we were so disappointed<br> as our colleague's that we have a farewell for the the were about to leave the office what kind of the service is that?<br> we spent R338.50 im disappointed i was organising for them;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;258009;1032;25;2;0;1;0;0;2;NULL;NULL;NULL;15/04/30 16:44;15/04/30 14:50;Why use RAM couriers?;***;;***;I ordered a parcel from Amazon (20 April) to the value of R500. As I needed it urgently I decided to pay the R700 for express delivery. No delays and the parcel arrived in PE on Sunday 26th. As then indicated on the tracking site, I was expecting the parcel to be delivered on Tuesday 28th, but DHL then gave it to RAM couriers for delivery. Instead of driving 280km directly to Graaff-Reinet, RAM decided to take the parcel on a joyride down the Garden Route, via George, to Cape Town. 3 days later and the parcel is now in Beaufort West and will only be delivered on Monday 4th (as RAM do not deliver on Saturdays). 14 days and an extra 1500km by road later.<br> <br> Now the question is will it even arrive on Monday;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;845356;768758;13;5;0;0;0;0;5;NULL;NULL;NULL;15/04/30 16:45;15/04/30 14:53;Mr.medupe;8,80E+12;Devon;***;I was fortunate enough to have been introduced by a friend to one of the most professional and friendly car dealerships in Johanesburg,Bryanston Execute cars. Their staff was very welcoming,but specifically a guy called Devon Thomas,who took his time to take me through all their cars until i found something appealing to me. Devon was extremely professional,friendly and patient. Its as if he knew exactly what i wanted before i could even speak to him. Today i drove off with a mini cooper,a car i always admired from far,thanks to my man Devon from BECars. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;230448;67;21;2;1;1;5;3;5;NULL;NULL;NULL;15/04/30 16:11;15/04/30 14:54;OMGP SCHEME debits yet another incorrect account;4,90E+12;;***;During Jan & Feb 2015, my bank account was debited R989 and R175 each month, a total of R2328 uplifted by Debit Order from my account without my permission. I tracked down the OMGPSCHEME tag to Old Mutual. After an email promising someone would look into it on 6 March, nothing happened. So I emailed Head of Responsible Business at OMG in UK expecting a first world response. No luck, no resolution, no apology - the coporate culture of \don't care\"" is obviously world-wide.<br> <br> My bank reversed these D/Os without delay"