My time and money waisted

I have received an sms stating: <br> <br> MR MATHE your Woolies Credit Card is ready for collection. Click on woolies.me/JcTp to find your nearest Financial Services Hub for collection. Bring alo<br> <br> After I got a phone call from one of your agents. I took time of from work today to go and collect a credit card, when I get to your collection hub in Sandton City I get told that the credit card has been declined, I can only get a store card.