My Municipality gives better customer service

<p>All I wanted was a replacement store card as mine is falling apart. I initially went onto the website and was informed that I need to reapply. Upon reapplying I was declined due to a poor credit rating (my rating is 991(excellent)) and affordability, I have R5 000.00 available to spend after income minus expenses. Further to that I called the call centre 3 times, each call centre agent was rude and impolite, as well as unhelpful. I thought maybe if I go to my store (Carnival @ the Mall Woolworths) I would get better service and help buy Vuyiswa had to be the worst ever, she was arrogant and abrupt and informed me that only the call centre can help me, she actually told me "what is your problem?". I left. I do not know what has become of Woolowrths, the quality of staff hired is terrible. My Brakpan Municipality is way better. I will stop buying from Woolworths and that includes my spouse, we together spend about R7 000 a month at Woolworths! Bye bye...</p>