my high heel shoes that I bought in October 2015 at Woolrworths, Rivonia were not replaced after reporting

<p>They told me that they would send them to theiTechnical department for a decision. They gave me feedback that the shoes cannot be repaired and neirher can I be refunded since the shoes were bought nmore than one year ago. I cannot accept that the shoes that I bought can last for under a year and half. the shoes from Woolworths were obviuosly of bad quality. The techinal letter indicated that the manager of Woolworths must exercise their discretion. This was obviously very poor decision from the manager. I have bought many pairs of shoes that are more than 3 years and their are in good condition. the woolworths shoes still have a part of the barcode, and i do not wear these shoes daily. i would like to know how I can get my money back. </p>