Mouldy fruit

Purchased pre packed fruit from Woolworths on the 30th November with a best before date of 03 Dec. Fruit was mouldy and the seal had a dead ****roach stuck under it. Reported to Woolworths immediately through their complaints mail online. Received an auto acknowledgment mail and nothing further! This is not the 1st time but we let it slide with the last purchase! Completely disappointed and unacceptable!