Most expensive chicken ever

On Saturday i ordered woolies dash. On my list was southerfried chicken strips. It was R94 and i added to my cart. The shopper shoppeed and the item was removed as they normally do but then it was added back at R942. Wow never in my life purchased such expensive chicken! I immediately called woolies to inform them there was a mistake. Both consultants acknowledged they can see it but ill have to wait till it is off my card. My goodness how can this not be fixed right there and then. Ffw to today, the R1400 went off my account instead of the R668 i shopped for. Still.no refund, just an email to say we will investigate..what are you investigating and why is the refund so hard to get. I have sent you all the proof..some.people work on a budget and your mistake is going to affect my bankcharges now. Also.how can your packer and the person ringing this up not see the prices are different. Very dissapointing, rather dont use woolies dash.