Moldy bread

I am absolutely frustrated and disgusted at Woolworths.

I purchased the LOW GI SEEDED bread on Tuesday 02 Jan 2018. It had a best before date 04 Jan 2018. When arriving at home , opening the packet and removing the slices , all of the bread had white dots on thinking it was flour maybe, i continued looking at the other slices to find more white spots on them and on top of the white spots green mold was forming ... I was so horrified and disgusted.

I reported this to the customer care department , Bonati assisted had so much attitude by the way. and was not helpful at all stating that the food technologist will email me.

I received an email this morning from the customer care department apologizing etc .. which was expected. For all the trouble they are going to provide me with a voucher of R30.

Seriously R30???

Honestly, its not about the money but matter of fact if someone had eaten it there would have been far worse implications. I have advised them i will be contacting a health inspector in this regard.

This is not the first time i have been dissapointed nad disgusted. Two months ago i purchased cupcakes and they were completely off and tasted horrible.

That too was reported , and i was told they would be more diligent in quality control etc. Clearly that never happned when finding those moldy slices.

I have been a customer for many many many years.

The customer service and the way this was handled its as if no one could care and just to brush me off with a voucher.

Hoping to hear from someone.