Mistreatment and poor customer service from management

I have suffered the most shocking customer service from Woolworths in Winnie Mandela Bryanston.

A supervisor by the name on Nonhlanhla provided the worst customer support I’ve ever seen in my life

This transpired due to the fact that I had to cash out a gift voucher and I was told that I had to verify my information whilst I had already did the previous week I was turn back due to the fact that I had no proof of identification I comp**** with the request of returning when I had my ID but I was kept in store for close to an hour because the management at the shop couldn’t find the gift voucher and I was told yet again to provide proof.

I would like to lay a formal complaint against Nonhlanhla for the mistreatment and the below par service she provided to me.

As Woolworths member who has an account and always ensure that I support the brand I felt like I was mistreated and belittled and I would request this complaint to be actioned without no fail.

As for Nosipho w who provided exceptional service from the day I stepped in please keep it up you are doing a great job did and it isn’t going unnoticed.