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nkosana D
1 reviews | Active since Aug 2017
02 Nov 2020, 07:56
missing pa yment
I am very disappointed with Woolworth finance department . I made a payment on the 09 /10 /2020 at 13:12 of R150.00 I have been getting emails and call calls from nation wide debt collectors and I am explaining to them that I made a payment .
I don't know how many times I emailed the proof of to them and woolworths no one is coming back to me and I have been calling them each time they want me to email proof .who can I contact for help I need to pay now . i pay the very same every month why is this payment not showing
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nkosana D's updateReviewer Update
02 Nov 2020, 08:42 I called Woolworth this morning at 8:00 I spoke to Vuyokazi Zantsi I explained my frustration to and she was not listening to me and her tone of was showing me that she is irritated . I asked to put me through to her manager and she refused , I asked her give me her manager's email address she also refused I than ask her how else am I going to get help she was very rude to in woolworths standard I am very disappointed with the service I am getting . who can I contact to revolve this matter ?
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nkosana D's update02 Nov 2020, 08:42
Reviewer Update
I called Woolworth this morning at 8:00 I spoke to Vuyokazi Zantsi I explained my frustration to and she was not listening to me and her tone of was showing me that she is irritated . I asked to put me through to her manager and she refused , I asked her give me her manager's email address she also refused I than ask her how else am I going to get help she was very rude to in woolworths standard I am very disappointed with the service I am getting . who can I contact to revolve this matter ?