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Yvonne D

1 reviews | Active since Sept 2025

12 Nov 2025, 12:42

Missing Money for Order Not Delivered

Online shopping for delivery on 3 November 2025, payment successful, Basket delayed not transferred to Order, no delivery of goods. No refund given after phone calls and E-Mails my Ref WW-91691-T5B8T9. So, now what, their Financial Department just gone silent, no response. Out of pocket R 1405-02 and seems no way of getting it back, shameful.

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Replies (2)
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Yvonne D's update14 Nov 2025, 13:40
Reviewer Update
Friday 14 November 2025 at 13h30pm.
No response from Woolworths Financial department.
So, this seems to confirm that they took money for non-delivery and are just not interested in refunding or giving a voucher for the amount. is this a new **** going around, if so, then utterly shameful.
YD
Yvonne D's update17 Nov 2025, 09:41
Reviewer Update
Not a word from Woolworths, Standard Bank assisted me in this matter, money returned into my account.