FH
Fareed H

1 reviews | Active since May 2012

14 Aug 2016, 18:12

Missing Items & Double Charge - Woolworths Online

<p>I decided to try Woolworths online, my first online purchase was valued at almost R2,500 but when I received my order a few items were missing - I contacted Woolworths and they resent the missing items the next day which was great. After a few days, I tried it again with my order value almost R1,500 - once again, items were missing from my purchase when it was delivered AND I was debited twice for the purchase. I contacted Woolworths and they offered me a disgusting R50 voucher and resent the items bu what about the R1,500 that is missing from my bank account? I want my money refunded immediately and I expect way more that a R50 voucher for the inconvinence...I was cash strapped because Woolworths decided to bill my twice! I want my money refunded and I want to be compensated and I will not recommend Woolworths Online to anyone - I don't think I'll be using the service again either...</p>

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