Misleading online application,

To whom it may concern...

Good Day...

My name is Omar Toefy. ID NUMBER: ********** 074086. Contact number: ********** 758.

Saturday evening 20/04/2019 ive app**** online for a woolies store card and was provisionally approved. I got a sms shortly after that stating i must email my bank statements which i did. The very next moring 21/04/2019 i got a sms stating i was provisionally approved and i hade to call the call centre to finalize the application. I spoke to a lady and she did all the checks on your systems and stuff and i was approved for R3300. She asked me if accept and i said yes. She also read my contract and details out and asked if i accept , and i said yes. Then when our conversion ended. I got a sms from woolworths saying i must email another banm statement for my additional income which i also did. I then got a sms 30mins later saying i was unsuccessful. How can one go from provisionally approved to being actually Approved by your consultant and then to be rejected? This is not on, this is misleading and getting false hopes high? Clearly it cannot be my affordability, because i have 3 banks accounts thats has a earning of more than R4000 each on of those bank account. Fnb account R4000plus/minus monthly Capitec acc R4000 plus/minus Monthly And standard bank R3500 plus/minus. So i dont understand to why?

Thank you.