MISLEADING CUSTOMERS &, FALSE ADVERTISING

Repetitive useless service The service from Woolworths is nonexistent and phoning the financial services is pointless, they either promise to phone back or drop the phone IN YOUR EAR.

I received an form woolworths saying should I apply for store account before 30th I will receive a voucher , BUT till now I haven't received my voucher and when I call the call center the agents are just are rude and does not want to transfer calls to TL / supervisor . I even tried to contact their head office in CPT *** to report the matter but even the receptionist was rude and told me to follow protocol . HOW CAN I BIG RETAIL STORE LIKE WOOLWORTHS MISLEAD ITS PEOPLE ??? VERY DISGUSTED AND DISAPPOINTED !!