Misleading adverti*****t: Woolworths

Online shopping for clothes was such a please and comfort in the past. Not anymore! I have reported my concern to their management, first time around they were full of excuses and in the end I received the pacifying answer, they will look into it.

Woolworths has great quality t-shirts and I only buy from them because they don’t shrink and are true to size, in my case 3XL. I only by plain v neck black navy and white, nothing special. Previously it was a click of a button and I had my items ordered and delivered, no need for tedious in store shopping.

The past six months was a different story of utter frustration and expectations not met. The online shopping gives you the option to filter t-shirts, and then size in my case 3XL. It then provides you with items of the criteria you selected. What a ****, if you click on the item it shows you se size but it has been blanked out. If you click on 3XL it tells you to go find it in a store.

Is it not obvious to Woolworths that all the bigger sizes are sold out which indicates that there is a demand for it. So buy more stock! And don't list it if it is not available. This is false advertising. And you have not corrected the error in the last 6 months

If I wanted to go to a store I would not have made the effort to shop online.

Please make sure that you get stock or otherwise take the items off your online app so that customers wont be mislead into thinking you have stock.

Depending on the willingness to correct the issue, the feedback from Woolworths will determine if I close my account with them or not