Merchandise accordingly

Dear Woolworths Kindly merchandise your stock accordingly. Yesterday I purchased 3 tubs of smooth cottage cheese from the Gateway store. When I got home I realised that 1 out of the 3 tubs was chunky. I returned back to the store today explaining where I picked the product from and the misunderstanding. Manager Andy Jacobs refused to assist me with the return and said they didn't move around stock. I debated about this and asked him to check the cameras, he said they don't have cameras there. So miraculously the product jumped from the top shelf to the bottom. Yhe customer service at woolworths is getting more and more pathetic. They didn't care losing the customer and Andy's expression showed that. Even at the Flanders branch, the customer service of an Indian lady is disgusting.