Melrose service going down

<p>I've always loved visiting the Woolworths in Melrose Arch but it appears the service levels have gone down drastically. From grumpy, unfriendly staff who make you feel like you're disrupting their conversations when asking for help, to false promises to source a product in a lager size because my size 10 waist can't fit in medium long johns, lying about "no sale anytime soon", when the sale started 3 days later and finally to making me pay cash because my R786 gift card says "invalid transaction" and they're too lazy to call someone to help out, insisting what the machine says is final, offering for me to fix it myself. What is happening to what used to be my favorite Woolies?</p>