FP
Felicity P

1 reviews | Active since May 2024

06 May 2024, 16:19

Manager Sharon Achoeman was extremely rude when resolving a dispute

Manager Sharon Achoeman was extremely rude when resolving a dispute. I was disputing the Mayonaise Cross and Blackwell which was advertised fr 70 rand for all. I was exercising my consumer rights as it was advertised and firstly she agreed to go to till and override this with me. She then said she would have to confirm with her boss and then came back to me to tell me that she will not override and then said she didn’t agree with me in the first place. She humiliated me infront of customers. I’m still awaiting feedback from the Store Manager and nobody has come back to me. I am really upset as to how I was treated and feel that I was discriminated against and treated badly. Woolworths is supposed to be about quality and high ethical standards but now I see there is a lot of inequality. Very unhappy customer. Thanks

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