Manager needs training

I had an issue with Woolworths Hillcrest Corner a couple of weeks ago. I had asked Watercrest for Stay Up stockings for my daughter. They did not have the size but their computer said that Hillcrest Corner had 2 pairs. Nozipo (A wonderful example of customer service) called the store. Some 15 minutes later they still had not come back to her. I decided to drive through. While on route, Nozipo called me saying that they did not have, and that she would get me some from La Lucia in a couple of days. I stayed on route to Hillcrest Corner. On arrival my husband and I found not 1 not 2 but 4 PAIRS of what we were looking for. When I asked who was helping Nozipo, of course everyone remained mute. I called the manager who proceeded to tear strips off ME as I did not know the name of the person Nosipo was dealing with. That's when I lost it. A little girl who was now on the till said that she had looked but the had asked for "old stock" - which was NOT TRUE - and so the lies got worse. The manager Thulani or something similar defended the staff no end. So heres what I have to say to WOOLWORTHS. YOU may have a bad reputation for NOT EMPLOYING WHITES: but we still shop there. and the colour of our money remains the same. Teach your managers how to manage! no wonder the store has such a bad attitude to customer service - it starts at the top....... Arrogant ****! I hope you get fired! - Ironically 2 days later I got a call from a gent asking me if I has happy about my service at Hillcrest - now ask yourself..... why would I get a call out the blue! and I was a cash customer! Hmmmm - me thinks Woolies knows that they have a problem with this chap!>!>!>!>