1 reviews | Active since Aug 2019
****** Manager
I was appalled by the service I received from a customer service manager at Woolworths Canal Walk just because of the colour of my skin. I went to Woolworths to return 3 items I had bought at Woolworths weeks ago and I was not impressed with the quality of the items and I had thrown away the slips while changing bags , and last time I went to a Woolworths with the same issue they told me I could use the rewards card or the Woolworths debit or credit card to track the transaction if I’ve misplaced the slip and when I went today and asked them to track the transaction on my Woolworths credit card I was told they don’t do that as it is mandatory to keep your till slip for future purposes if you want to return something and I was confused because who keeps all the receipts for their purchases without misplacing them or throwing them away , the manager then went on to say I’ve seen you before and I said no I haven’t seen you before I would remember and he said and I quote it’s probably because all you blacks look the same. When I asked for his name and surname he threw a very big tantrum saying he doesn’t care whether we report him or not it will not do anything to his job as we blacks are ********s no one will believe a black woman over a white man. This man is a ****** and I don’t understand how he can work with people whereas he is ******. I’ve never been disrespected this way in my life in front of a lot of people and especially my children. Woolworths canal walk management is ****** and ***********.
