Limit Cancelled for ***** and never loaded again

I am currently 65 years and have got my account from my late 20s. Woolworths ***** have frozen my account because of someont that tried to buy on my account which i am happy about, but from then woolworths cancelled my limit. I have gone to a woolworths branch which helped me to phone the call centre , they informed me that my limit will be loaded on the wednesday. I have checked my account on the app and my limit was still not loaded, i only have sundays to go to them as i am still working on a farm.. I then have asked the branch to call again and once more they told me it will be loaded on the monday, of which i still did not get any limit. I am so disapointed in this service as i have been a loyal custoner for so long and now they just cancel my limit.

I just get empty promises from the call centre and can not go into town ecery week.