Lies and deceit

Woolworths financial services seem to think it’s fine to con their customers. You’ll receive advice over the phone and open an account but as soon as there is an issue all the consultants can do regardless if the query is raised over the phone or in store, is log an escalation. Each and every time I am told that I will receive feedback within 24 to 48 hours and weeks go by with no resolution.

I will be raising this case with the financial services board and public protector as I am disgusted by the way Woolworths management treat their customers.