Laybuy frustration

I Mashilo Phillistus Mahlekgane I made a laybuy October 2023 at Woolworths Centurion Mall for my 2 years toddler.On the 2nd of December I went to the shop to take out the laybuy.

I was wishing to take out some of the clothes from my layby and pay the other ones,I was so disappointed when the cashier tell me about the Policy,,,and Said there is no way I can do that I waisted their time keeping the stock for me at the back,

I don't understand the Woolworths Policy is so so draining as if I wanted to shoplift the stock this is so premature.I was a Woolworths regular customer but from that day I will never Recommend it from my friends and Family,

I used to follow Woolworths on social media,I recommended Woolworths Heritage Collection to my whole family we bought it all the only person left was my boy.The painful part about it I was having Patricia Skosana Shirt in my layby for my boy.

They said they can't tell me when they will take it out from the floor,

Patricia Skosana was my Best Manager at Edcon group Jet store