Lamb Special Assistance request.

Item: Woolworths Retail South Africa
Rating: 1

On the 14th of June, this is the complaint I had. I used the Facebook platform to raise this: I am currently at your woolies store at Jean Village. I was told that they do not have this special here because it is not catalogued for this store. I requested the gentleman, Ferdie, to call the other branch at Jean Crossing, and apparently they say the same thing. When I requested him to call Centurion mall, he tells me that their phones don't work. Now, explain to me what the point is of having these specials if they aren't at any stores. Furthermore, how is it possible that a huge store like Centurion Mall doesn't have phones that work? I received a response the next day on the post: We apologise for the inconvenience brought about your shopping experience and would like to follow up with the Woolworths Jean Crossing store regarding the special. Please provide us with your contact details via inbox? LikeShow More Reactions · Reply · 15 June at 08:58 I sent them my details via the inbox function, and they said they would get back to me. I had also tweeted them, and they said, again, that management would contact me. @WOOLWORTHS_SA was @ store in Jean Village.Told lamb special not cataloged. Same @ Jean Crossing. Centurion mall dololo phones. Explain. I am not sure why it is so difficult to be assisted. They keep on promising to call me, but nothing. As a loyal customer, am I now supposed to beg to be heard? For a product I wanted to PAY for, mind you. Let us see if I will receive any response from this post.

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