Lack of service

I had very bad experience at Woolworths in Castle Gate today. I was in the store for over 45 minutes. There’s no one minding the coffee station, there was no barista in sight and the Woolworths employees couldn’t help me as they stated that they can’t mix the coffee beans. I’m 40 weeks pregnant and was sent from pillar to post trying to locate a barista. I finally managed to get in touch with the manager at the Woolworths coffee shop next door who also couldn’t help. She made me wait 22 minutes for the store manager (female) who in turn told me that there’s nothing she can do as barista was out on lunch. She just gave me an 086 number to call. I called the number and it said trading hours were between 9am to 1pm (Sunday’s). I left the store without the packet of coffee beans that I went there to buy. A waste of time and petrol.