Lack of proper training

<p>Woolworths Dainfern changes it's no plastic bags policy without atleast informing its customers via email or someway to prepare you that you need to go shopping with your own bags or buy their expensive recycled bags.To top it all of,i had one young agro and very argumentative young guy at the till named Andile who basically told me he is not Woolworths and that I should not complain to him,and instead I should go to head office to do my complaining.He has no clue shame about customer service,probably he missed training for that session on decent customer response and training</p>