Lack of interest in me as a customer

I had an account with Woolworths for many years and closed it. I have app**** again for an account, and the account was declined. When I phoned to find out why, I was told that my account number is still on the system that why. Does it make sense?<br> I was then told to mail my Id and payslip, which I did, and to date nobody rep**** to me. I know I am credit worthy. I only wanted an account for the purpose of convenience.<br> I will no longer be interested in an account with Woolworths, and I will no longer support them.