Lack of feedback

I would like to express my disappointment at the lack of feedback or service delivery from Lesego from woolies Blue Valley. I went to the store to exchange a dress and the relevant size was not available . She noted my details in a notebook on the 20th Nov and advised that <br> She had found a size at forest hill and will advise me once delivered to their branch and it usually takes a week and to date no one has contacted me. I went to the store on Sunday the 6 th and spoke to Dikeledi who contacted Lesego telephonically and a advised me that Lesego will check and contact me. Well ,I'm still waiting.<br> People must learn to keep promises and provide feedback be it negative or positive.