1 reviews | Active since Feb 2016
Lack of Assistance from Woolworths
Good Evening,<br> <br> I need to log a complaint regarding the unsatisfactory service I have received from Woolworths, I did an application for a store card and credit card, which was approved last week so I head over to the store where I was told they cannot print my credit card due to technical errors so I leave and for the past one and a half weeks I waste my time calling and going to the store as I have been receiving an sms every day saying my credit card is ready for collection. I've been to the store 3 times already.<br> The Musgrave Store seems to have no interest in resolving such a simple matter, Woolworths should have some sort of protocols in place to assist clients in matters like this, I am very disappointed in the pathetic delayed service with no interest in the customer's needs, surely one customer is a good as the next. Or is that not the case. As for the call centre consultants, don't really seem to know anything about anything. The stuttering and fumbling from them is embarrassing. Surely they have received some formal training and are thus employed at Woolworths. Every single person has had a different story to tell. Clearly communication is lost on Woolies employee
