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Irene I

1 reviews | Active since May 2012

07 Aug 2025, 17:12

Just unbelievably bad customer service. 0 stars

I really wish I could give you 0 stars. But lucky for you Hello Peter doesnt for some reason have 0 stars.

Contrary to numerous messages from your Customer Service, I can still not log into the Loyalty APP. I received a message (you could almost hear the pipe band and a drum roll) saying that "We are sooooooo pleased to let you know that you CAN NOW get onto the APP. Whoop Whoop

Well sorry Woolworths - I am still unable to get on!!!!!

I have spoken to the Call Centre numerous times and get a different person every time I call - how many people are in your call centre??????

I have changed my email address 4 times. I have changed my address 4 times.

I can honestly tell you without a lie that the Call Centre arent doing their jobs. Both my address and email address HAVE NOT been changed. Even though I was assured by the Call Centre and a call from Cavendish and the Blue Route mall that this has been done!!! Does anyone oversee that the Call Centre are actually doing their job properly????

One way to get things done with Woolworths is not pay my account. Then youll be all over me like a rash. Otherwise it is a waste of time chatting to anyone.

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