Just sort this out, I am tired of the circus

I am fed up with your agents not knowing what to do. They keep referring me to a 3rd party and say my account is with them. When I call that company they refer me back to Woolworths. My account is paid to date. On top of this your agents are very rude, even on Whatsapp.

First your agents refused to confirm my contact deatils as my personal information got disclosed to people I dont know, which is a violation of the law. You should know that. I had to tell them what my details are, I just wanted to know the cellphone number on record. I cant have strangers seek me on social media about my personal stuff!!

Then, I am also struggling to get into the app. I have been battling to get all these things sorted for a couple of months now. Yet, I am giving Woolworths another chance to sort this out as you know there are other escalation methods.

You are more than welcome to request the calls from the 2rd party your agents keep referring me to. Their lines are very bad as well, but you will hear that when you get the recording. I am tired of this.

My payment made in store on Friday didn't even reflect immediately. I kept being told 24hours and guess what, it is only showing now. You guys are really running a circus here. This is not the type of service I expected from Woolworths.