vV
vecoliver V
1 reviews | Active since Jun 2012
04 May 2017, 16:19
Just cannot get Woolworths to fix my details after they decided to change them without my permission
<p>Some time ago I updated my email address via the Woolworths call centre. They then decided to change my surname to my 3rd name. I have called several times to have this fixed AFTER DISCOVERING THAT I AM UNABLE TO DO SO VIA MY ONLINE PROFILE.</p> <p> </p> <p>After 3 months I am still receiving SMS's referring to my by my name, instead of my surname.</p> <p> </p> <p>I just called again to be simply put on hold by 2 different call centre agents.</p> <p> </p> <p>Perhaps we should just close our accounts before the service deteriorates completely.</p>
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