Just another bad delivery from WW

<p>I love WW. I hate WW online. This is the second time in 4 that I have had problems. Order number ********** 09 refers. Placed 13/12. Invoiced 15/12. Scheduled for delivery 10-1pm 19/12. No delivery. Called to ask why. Held on for 15.32 minutes. Was told that it was not even scheduled for delivery. They said they would get back to me. Nothing happened. Called back today in the am. Held on for 11 minutes. Told it was scheduled for deli very. Nothing happened. Called back - was told the delivery partber didn't even have it for delivery. They would get back to me. Why don't I believe them. This is a Xmas present. 3 different stories. NO follow up. WW - your online customer service sucks.</p>