Its no wonder Woolworths is not doing well

While trying to enquire about availability of stock I called WW Canal Walk to speak to someone in Homewear. After ringing endlessly just to get through to the switchboard I was put on hold for more than 5 minutes with no one in the homewear dept answering. I was then told by switchboard that they had been experiencing problems with their systems but all was working now and she would get someone to call me back immediately. Hours later, after repeated attempts to get through and a call to customer services I gave up. Then called again to be told Adrian, the manager was in a meeting but would be going onto the floor right away to get someone to assist me. That was more than 2 hours ago. Still no joy. Lastly I tried sending an email to Customer Serve - that is definitely the wrong name for that supposed service email address