It’s all fun and games until you want your money back.

Bought items online for delivery, which never arrived despite a note to say this was available for collection. The rudest person in Worcester decided this was not the case, despite not bothering to look and see if the order was due for collection, per the note received. I was then told there would be a refund within 3-5 days. After a week I asked what was going on with this refund and was again told it would take 3-5 days. It’s now be another week with no sign of this happening.