ITC update

<p>I sent my paid up letter I received from MBD for my woolworths credit card on the 30th of September 2016 to woolworths. As they had told me that they needed that letter to close my account with them and update my credit profile. I called three times after I had emailed the letter and the last phone call I was assured that my credit profile had been updated. Only to be told by another store where I app**** for credit recently that I still had an Open woolworths credit card and that it was in arrears.</p> <p>From a company of your stature this is poor service at its best.</p>