Insanely poor delivery time!!!

<p>I bought my girlfriend n pair of sandles online on the 7th December last year, with the hope that we would get it before the 16th, when we left on holiday. Needless to say, it is now the 29th January, and we are still trying to find out where the shoes are. She has made most probably more than 50 calls to date trying to find out where theses R200 shoes are. Every time when she speaks to someone in customer care, they promise to call her back and every single time we did not get a call back. The same story was told to about 10 different people and every time, we have to call back, and start again. We were at a point about 2 weeks ago where we made contact with the courier company (whom woolworths did not want to give us a tracking number for the parcel that we paid for) who told us that someone signed for it, and we are yet to receive the delivery note. We have given up, but hey, who cares right. This message is my call for help, the same as Will Smith's radio broadcast in the movie "I am legend".</p>