*****ing/ looting customers money

Woolworths Financial services (Absa) keep deducting amounts from my account, I had to block them & chose to pay at the store. They charged service fees then two days later another charge of transaction fees & that is *****ing. Then they keep calling, when I answer they drop the phone - surely is their call center way of working, now I'll pay manually to avoid all the unnecessary fees. Absa has a bad reputation of looting funds from clients, I'll will never allow that from my account, they'll wait for me to pay at the store, end of story.